Refund Policy

Effective Date 27/07/2022

Interpretation and Definitions:

• "Company," "We," "Us," or "Our" refers to Qayra Imanee Empire (NS0230981-X), the entity providing products or services through the e-commerce website.
• "Website" or "Platform" refers to the https://wasep.me/wccafenilai e-commerce website operated by Qayra Imanee Empire (NS0230981-X).
• "Policy" refers to this Refund Policy.

1. Overview:

This Refund Policy outlines the terms and conditions for refunds on purchases made through wccafenilai. Please read this policy carefully before making any purchases.

2. Refund Process:

2.1 Eligibility:

• To be eligible for a refund, items must meet the criteria outlined in our Return Policy.

2.2 Contact Us:

• If you believe you are eligible for a refund, please contact us at +601163367442 to initiate the discussion.

2.3 Discussion and Resolution:

• Refunds are subject to discussion between Qayra Imanee Empire (NS0230981-X) and the buyer. We aim to find a fair resolution that satisfies both parties.

Note: The refund process may vary depending on the circumstances of each case. Open communication is encouraged to address individual situations effectively.

3. Contact Information:

If you have any questions or concerns about our Refund Policy, please contact us at:

• Company Name: Qayra Imanee Empire (NS0230981-X)
• Address: Imanee Cove Cafe, No.2, Jalan BBN6/3A, Desa Cempaka, Putra Nilai, 71800 Nilai, Negeri Sembilan, Malaysia
• Email: imaneecove@gmail.com
• Contact Number: +601163367442

4. Changes to the Refund Policy:

We reserve the right to update or modify this Refund Policy at any time. Users will be notified of any changes through the e-commerce platform.

By making a purchase on the wccafenilai e-commerce platform, users acknowledge that they have read and understood this Refund Policy and agree to its terms.

Thank you for choosing wccafenilai.