Terms & Conditions

Effective Date 28/10/2025

Interpretation and Definitions:

• "Company," "We," "Us," or "Our" refers to SURI VISIONS SDN BHD. (988828-D), the entity providing products or services through the e-commerce website.
• "Website" or "Platform" refers to the https://wasep.me/suri-mom-baby e-commerce website operated by SURI VISIONS SDN BHD. (988828-D).
• "Terms" refer to these Terms & Conditions.

1. Acceptance of Terms:

By using the SURI MOM & BABY e-commerce platform, users agree to abide by these Terms & Conditions. If users do not agree with any part of these terms, they should refrain from using our services.

2. Products and Orders:

• We strive to provide accurate product information and fulfill orders promptly.
• Users are responsible for providing accurate shipping information.

3. Pricing and Payment:

• Prices listed on our website are accurate at the time of publication.
• Payment methods accepted are specified on our website.

4. Shipping and Delivery:

• Delivery times and shipping costs are clearly communicated to users.
• We aim to deliver products within the specified timeframe.

5. Returns and Refunds:

• Our return policy, including conditions for returns and refunds, is outlined on our website.
• Users should follow the specified process for returning products.

6. Privacy Policy:

Our privacy policy details how user information is collected, used, and protected.

7. Customer Communication:

We communicate with users regarding order status, shipping updates, and any potential issues.

8. Contact Information:

If users have any questions or concerns about these Terms & Conditions, they should contact us at:

• Company Name: SURI VISIONS SDN BHD. (988828-D)
• Address: No 25-1(GROUND FLOOR) JALAN BPP 5/1 PUSAT BANDAR PUTRA PERMAI, 43300 Seri Kembangan, Selangor, Malaysia
• Email: Surihq@gmail.com
• Contact Number: +60102548020

9. Legal Compliance:

Users are responsible for ensuring that their use of the e-commerce platform complies with relevant laws and regulations.

10. Governing Law

These Terms and Conditions are governed by, and shall be construed in accordance with, the laws of Malaysia. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

11. Updates to Terms & Conditions:

SURI VISIONS SDN BHD. (988828-D) reserves the right to update or modify these Terms & Conditions at any time. Users will be notified of any changes through the e-commerce platform.

By using the SURI MOM & BABY e-commerce platform, users acknowledge that they have read and understood these Terms & Conditions and agree to be bound by them.

Thank you for choosing SURI MOM & BABY.