Refund Policy

Effective Date 15/11/2024

Interpretation and Definitions:

• "Company," "We," "Us," or "Our" refers to Syahir Studio (CA0394438-T), the entity providing products or services through the e-commerce website.
• "Website" or "Platform" refers to the https://wasep.me/studiosyahir e-commerce website operated by Syahir Studio (CA0394438-T).
• "Policy" refers to this Refund Policy.

1. Overview:

This Refund Policy outlines the terms and conditions for refunds on purchases made through studiosyahir. Please read this policy carefully before making any purchases.

2. Refund Process:

2.1 Eligibility:

• To be eligible for a refund, items must meet the criteria outlined in our Return Policy.

2.2 Contact Us:

• If you believe you are eligible for a refund, please contact us at +60178647486 to initiate the discussion.

2.3 Discussion and Resolution:

• Refunds are subject to discussion between Syahir Studio (CA0394438-T) and the buyer. We aim to find a fair resolution that satisfies both parties.

Note: Digital product not eligible for refund at all. Open communication is encouraged to address individual situations effectively.

3. Contact Information:

If you have any questions or concerns about our Refund Policy, please contact us at:

• Company Name: Syahir Studio (CA0394438-T)
• Address: Pantai Dalam, 59200 Bangsar, Kuala Lumpur, Malaysia
• Email: nurain_syahirah@rocketmail.com
• Contact Number: +60178647486

4. Changes to the Refund Policy:

We reserve the right to update or modify this Refund Policy at any time. Users will be notified of any changes through the e-commerce platform.

By making a purchase on the studiosyahir e-commerce platform, users acknowledge that they have read and understood this Refund Policy and agree to its terms.

Thank you for choosing studiosyahir.