Refund Policy

Welcome to our Refund Policy

Thank you for choosing wasep.me, a SaaS platform designed to empower entrepreneurs. Before proceeding with any subscription, please read our Refund Policy carefully.

Interpretation and Definitions:

• "wasep.me" or "the Platform" refers to the SaaS platform provided by Digital Adage Sdn. Bhd. (1444533-V)
• "User," "You," or "Your" refers to the individual or entity accessing or using the wasep.me platform
• "Company," "We," "Us," or "Our" refers to Digital Adage Sdn. Bhd. (1444533-V), the entity providing the wasep.me platform.
• "Subscription" refers to the access or use of the wasep.me platform on a recurring basis, subject to payment.
• "Grace Period" refers to the additional 2 months provided after the subscription expiration, during which users can renew their account.
• "Account" refers to the user's access credentials and personal information used to access the wasep.me platform.

1. Subscription Refund Policy

wasep.me operates on a subscription basis. We are confident in the value our platform provides, and to ensure customer satisfaction, we offer a 14-day trial period for all new subscriptions. During this trial period, users have the opportunity to explore and experience the full range of features offered by wasep.me.

   1.1 Subscription Refunds

Subscription fees are non-refundable. However, during the 14-day trial period, users can evaluate the platform to determine if it meets their needs. If a user decides to cancel their subscription within this trial period, they will not be charged any subscription fees.

   1.2 Subscription Duration

Once a subscription is activated, it remains active until the expiration date. Subscriptions are valid until the end of the billing cycle, and users can enjoy the benefits of the platform until that time. If a user chooses to cancel their subscription or delete their account, the subscription will remain active until the expiration date. Deleting the account effectively cancels the subscription, and the account will no longer be accessible.

   1.3 Grace Period

After the subscription expires, we provide users with an additional 2-month grace period. During this time, users can renew their account to regain access to the platform and retrieve their data. If the account is not renewed within the grace period, it will be fully deleted, including the associated databases.

2. Company Information

• Company Name: Digital Adage Sdn. Bhd.
• Company Registered Number: 1444533-V

2. Contact Information

If you have any questions or concerns about our Refund Policy, please contact us at:

• Email: admin@wasep.me
• Live Chat: Facebook Messenger.

3. Updates to Refund Policy

wasep.me reserves the right to update or modify this Refund Policy at any time. Users will be notified of any changes through the email associated with their accounts.

By using wasep.me, you agree to abide by this Refund Policy. If you do not agree with the terms of this policy, please refrain from using our services.

Thank you for choosing wasep.me.