Refund Policy

Effective Date 19/10/2023

Interpretation and Definitions:

• "Company," "We," "Us," or "Our" refers to FS Smart Store (JM0907289-K), the entity providing products or services through the e-commerce website.
• "Website" or "Platform" refers to the https://wasep.me/baby-food-store-jb e-commerce website operated by FS Smart Store (JM0907289-K).
• "Policy" refers to this Refund Policy.

1. Overview:

This Refund Policy outlines the terms and conditions for refunds on purchases made through Baby Food Store JB. Please read this policy carefully before making any purchases.

2. Refund Process:

2.1 Eligibility:

• To be eligible for a refund, items must meet the criteria outlined in our Return Policy.

2.2 Contact Us:

• If you believe you are eligible for a refund, please contact us at +60127444752 to initiate the discussion.

2.3 Discussion and Resolution:

• Refunds are subject to discussion between FS Smart Store (JM0907289-K) and the buyer. We aim to find a fair resolution that satisfies both parties.

Note: The refund process may vary depending on the circumstances of each case. Open communication is encouraged to address individual situations effectively.

3. Contact Information:

If you have any questions or concerns about our Refund Policy, please contact us at:

• Company Name: FS Smart Store (JM0907289-K)
• Address: 16-A, Jalan Kolam Air 1, Nong Chik Height, 80100 Johor Bahru, Johor, 80100 Johor Bahru, Johor, Malaysia
• Email: storebabyfood@gmail.com
• Contact Number: +60127444752

4. Changes to the Refund Policy:

We reserve the right to update or modify this Refund Policy at any time. Users will be notified of any changes through the e-commerce platform.

By making a purchase on the Baby Food Store JB e-commerce platform, users acknowledge that they have read and understood this Refund Policy and agree to its terms.

Thank you for choosing Baby Food Store JB.